MB
Monica B

1 reviews | Active since Nov 2019

14 Nov 2019, 15:17

All claims are rejected

Bidvest car warranty is terrible , they don't want to pay for anything but want to take the premiums for nothing .Everything that you claim for is an exclusion from their insurance when they have to pay. Four times I have claimed within the 3 years I had been the client and non of my claims has not been declined as an exclusion,. this you get told after they make you run around for quotations , assessments and pictures of the parts to claim for. They will however never fail to deduct the premiums. The way they bombard even clients with sms's even in the evening to offer services that they don't keep up with.

0
Replies (1)
Bidvest Insurance
Bidvest Insurance's reply14 Nov 2019, 15:43
Official
Dear Monica ,

We acknowledge receipt of your review and thank you for bringing the matter to our attention.
 
We are sorry to hear of your dissatisfaction. The matter has been allocated to a dedicated administrator who will contact your shortly. 
 
We trust that you find the above in order.
 
Kind Regards 
The Complaints Team