Pathetic service to third parts

Pathetic service from Bidvest representative Roxane Broadfoot (National Third Party Claims Facilitator) who happens to request our documental as the 3rd part on the 29 of January 2020 after their customer had a collision with our vehicle on the 2nd of January 2020 and today she the tell us after we have confirmed that we will be parking the vehicle on their gate on the 25th of February 2020.

We are not Bidvest Car Rental client firstly, your Client accepted he was wrong everything which was requested by her was submitted to her email box and boom disappeared without a word. `We need you Bidvest Car Rental to take ownership as your client accepted responsibility of causing the accident am sure Paulette McGhee wouldn't not even patient to this extent. Please note we are not and will not be your client cause l can imagine the real experience when most of your staff (Godwin) starting from the one on car returns even mislead a your own client that you don't need to report an accident. your client Sacha Saba had the decence to acknowledge that he was wrong and his insurance would cover it but Good God instead of heaven on earth its Hell on Earth in Bidvest, The owner even told me l cant talk to you " I think that's Roxannes boss " lol its sad that I get to experience this when am not your client ***GA) deal with your mess people.