BIDVEST CLEANING SERVICE

MY MOTHER IS BEEN WORKING AT BID VEST FOR 13 YEARS AS A CLEANER AT WATER KLOOF MEDIC HOSPITAL , SHE GOT SICK AT WORK, THE HER MANAGER TOLD HER TO STAY HOME, SHE COULD NOT RETURN TO WORK BECAUSE SHE WAS CRITICALLY SICK, SHE KEPT ON SENDING DOCTORS NOTES AT WORK, THEY TOLD HER AFTER A WHILE THAT SHE IS FIRED, THEN SHE ASKED FOR HER PACKAGE THEY TOLD HER THAT SHE RESIGNED, SHE CANT GET HER PACKAGE FOR 13 YEARS EVEN UIF AND OTHER COMPENSATIONS, THEY THEN LATER SEND HER THE AMOUNT OF R25 000, MY QUESTION IS, WHAT KIND OF A COMPANY DOES THAT TO PEOPLE THAT CANT READ AND WRITE?