Bad service

On 25th of August I bought a 3.2L 2013 model Ford Ranger from Bidvest McCarthy VW Witbank. From day 1 I did experience problems with the vehicle, the off-road light and engine light would come on. When raising it with the salesperson, I was told to bring back the vehicle so that they can repair the problem. I took the vehicle back, and after two weeks of it being with them nothing was done. The Vehicle was sent to Ford to have it repaired. The apparently replaced the Brake Pump. The vehicle was returned to me, still with the same problem as before. I took the vehicle back to McCarthy; they sent it back to Ford in Witbank. This time brake fluid was drained from the ABS system, seals were replaced, vehicle were returned and still the same problem. The vehicle is back with them for a 3rd time in less than a month. What is so difficult to fix, is beyond me. But what I don’t understand is why McCarthy didn't test the vehicle before handing it back to me. Is there no pride in their Customer Services? The worst is they knew about the problem and sold it to me, and now claim they have 6 months to repair without giving me a substitute vehicle of a similar nature to use, while waiting for them to have mine fixed. Stay clear of McCarthy Witbank when buying a 2nd Hand Vehicle, they only want your money, and have no interest in helping you resolve any issues.

On Wed, Sep 28, 2022 at 3:27 PM Shane Verwey