mN
mthokozisi N
1 reviews | Active since Jun 2014
05 Nov 2015, 06:24
waiting for my deposit (
I hire a car on Saturday then on Monday I return the car in a good condition and it was clean.they say 2 to 3 working days the will send me my deposit nothing
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Replies (1)
Bidvest Car Rental's replyOfficial
05 Nov 2015, 09:43Hello mindlovu,
Our branch should have been in touch with you and we apologise for any inconvenience caused. We were unable to obtain authorisation on the final amount and therefore would need confirmation that the final amount has been billed to your Cheque Card before cancelling the initial authorisation taken.
We trust the matter will be resolved in the shortest possible space of time and we thank you for giving us this opportunity to assist.
Kind regards,
Renette van der Merwe
National Customer Care Manager
***
Our branch should have been in touch with you and we apologise for any inconvenience caused. We were unable to obtain authorisation on the final amount and therefore would need confirmation that the final amount has been billed to your Cheque Card before cancelling the initial authorisation taken.
We trust the matter will be resolved in the shortest possible space of time and we thank you for giving us this opportunity to assist.
Kind regards,
Renette van der Merwe
National Customer Care Manager
***
Bidvest Car Rental's reply05 Nov 2015, 09:43
Official
Hello mindlovu,
Our branch should have been in touch with you and we apologise for any inconvenience caused. We were unable to obtain authorisation on the final amount and therefore would need confirmation that the final amount has been billed to your Cheque Card before cancelling the initial authorisation taken.
We trust the matter will be resolved in the shortest possible space of time and we thank you for giving us this opportunity to assist.
Kind regards,
Renette van der Merwe
National Customer Care Manager
***
Our branch should have been in touch with you and we apologise for any inconvenience caused. We were unable to obtain authorisation on the final amount and therefore would need confirmation that the final amount has been billed to your Cheque Card before cancelling the initial authorisation taken.
We trust the matter will be resolved in the shortest possible space of time and we thank you for giving us this opportunity to assist.
Kind regards,
Renette van der Merwe
National Customer Care Manager
***