TB
Tiaan B

1 reviews | Active since Nov 2015

16 Nov 2015, 14:58

Traffic Fine - I almost ended up in Jail

The sort version of my complaint is as follow.<br> <br> While renting a car from Budget last year (July 2014) I exceeded the speed limit and received a traffic fine. This I only unfortunately found out last weekend when I was pulled over by the Metro Police at a road block.<br> <br> After spending 2 hours of trying to explain that it was not my vehicle and doing my best to stay out of jail I was let go.<br> <br> There after I made an enquiry to Budget on the traffic fine. I was informed that Budget deducted R250 from my account last year as a traffic fine admin fee. But up to now I don't know why I paid it as I was never informed about the fine to pay it on time.<br> <br> So you are very quick to deduct admin fees from a customer's credit card but not so good at making sure that the customer actually gets the info that will allow them to pay.<br> <br> Thanks for making me miss a wedding and spending 2 hours with the traffic police.<br> <br> I was a loyal customer but you won't see me again.<br> <br> Tiaan Botha <div><br></div><div><em>(Supplier name changed from Budget Rent A Car to Bidvest Car Rental by Hellopeter.com)</em></div>

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Replies (1)
Bidvest Car Rental
Bidvest Car Rental's reply16 Nov 2015, 15:22
Official
Hello tiaanbotha,

Thank you for posting on Hellopeter.

Please be advised that your complaint is for Bidvest Car rental. Avis took over Budget as of 1st March 2015. Please contact Bidvest Car rental on: *** or ***.


Kind regards
Budget Team