1 reviews | Active since Apr 2017
Terrible service - hidden costs - no refund
<p>Where do I start? I rented a Kia Picanto on the 18th of April 2017. they told me the total and what the holding deposit will be and it was deducted from my credit card.</p> <p>gave back the car the next day.</p> <p>Received my invoice this morning. Double the charge than the total they told me it would be. I gave back a full tank and they charge me R 91.00 for refuelling with a R 15.00 refuelling fee. That is ridiculous. For a Kia Picanto, R 91.00 will be more than a quarter tank. and it was full when I gave it back. </p> <p>anyway.,,,</p> <p>so 3 days later, they are still holding the R 3000 deposit. Phoned twice and emailed several times without response. The one person said it will be released immediately. The next lady told me 3 days. And this morning they told me 7 days. You guys are running your business into the ground. The worst rental company I have ever used and will never use Bidvest again. *****ing money from honest clients. I should have known when I got there and a furious client had his Bakkie parked in front of their entrance for the exact same reason. I want this sorted today!!!!</p>
