Pathetic Customer Service - do not use!

<p>After filling all the paper work, we made it very clear to the clerk that we were travelling from Cape Town to Porth Elizabeth and back.</p> <p>He reassured us there wouldn't be any e-tolls but, conveniently didn't tell us about the extra mileage charge!! He was too busy trying to sell us the extras. </p> <p> </p> <p>They charged over R1000 without any invoice or any notice. </p> <p> </p> <p>And to add to it we had to wait for the car whilst their staff were having a chat amognst themselves. </p> <p> </p> <p>Pathetic customer service, and as a busniess look to not give you all the information, so they can hit you with extra charges.</p> <p> </p> <p>They really need to improve the way they do business! I will never use them again and recommend no one else uses them!</p> <p> </p>