MP
Marie P

1 reviews | Active since Jan 2015

30 Jan 2015, 07:40

Outstanding service

Hi there, <br> I'd just like to thank Heidi for the outstanding service provided when my car went in for repairs. Nothing was too much trouble for her even when dealing with a highly pregnant, hormonal person woman :) My babies(twins) were born over the same period that my car went i and on returning the rented vehicle she showed the same kindness and respect which is very rare these days. Keep it up Heidi and thank you for the outstanding service.<br> <br> Marie Pea****

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Replies (1)
Bidvest Car Rental
Bidvest Car Rental's reply30 Jan 2015, 11:03
Official
Hello TrolleyP,

Congratulations on the birth of your twins! We want to thank you for taking the time out of your hectic day (been a mother of Twins) to share your experience with us.

We do have a Service Excellence Programme in place and can assure you Heidi will be recognised for her continued effort.

Thank you once again and we look forward to meeting you at a Budget counter in the near future.

Kind Regards,
Amanda Rose
Branch Manager Customer Care
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