SD
Sally D

1 reviews | Active since Mar 2014

21 Sept 2015, 09:32

OUTSTANDING customer service

I recently went on a business trip to Durban and flew in late afternoon - as always I was in a rush... I was about to pull out of the parking when a ghastly thought crossed my mind - I had NO cash for the toll - not unusual for me !<br> I scrabbled around my purse and handbag (simultaneously doing a brilliant impression of a mad banshee) and managed to find a couple of coins-- one of the Bidvest gentlemen approached me to ask if I needed help. He probably thought I needed help of the straight jacket type but he was polite enough not to mention this ! <br> I enquired as to the cost of the toll &amp

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Replies (1)
Bidvest Car Rental
Bidvest Car Rental's reply21 Sept 2015, 09:53
Official
Hello SallyD4,

Thank you once again for taking the time to compliment Themba on such a public platform.

Your mail and comment will be shared with him and we look forward to meeting you at a Bidvest Car Rental counter in the very near future.

Kind regards,
Renette van der Merwe
National Customer Care Manager
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