Lack of response, scary due to breakdowns daily

<p>At OR Tambo the staff could not have been better, lovely lady gave us an upgrade.... then the trouble began....</p> <p>Battery on car was flat... they charged </p> <p>As visitors from the UK we knew that once a battery is flat, the cells never re-charge properly... they assured us it would...</p> <p>For a whole week, every time we got back in the car the battery was flat, I had to take my cousins jump leads just in case. Thank god we did as the first time at Sun City the battery was flat so I called breakdown.... the lady I called "said she couldn't hear me on the phone" and disconnected my call. Thank goodness for Sun City staff who helped. </p> <p>Second breakdown... Pillansberg.... another call, said the lines were down. Fact: battery not charging or holding charge. Two children in car, and 36deg heat. A friendly passer by helped. </p> <p> </p> <p>Third breakdown... called and were told someone would call us back in an hour... no return call...</p> <p> </p> <p>Fourth breakdown... I eventually spoke to a customer services rep who said he was going to speak to his supervisor and call me back... I'm still waiting. </p> <p> </p> <p>Awful customer services, not fit for purpose. </p> <p> </p> <p>I return my car tomorrow and hope that the next poor renter doesn't experience the worry of a car that never started. </p> <p> </p> <p>Still waiting for the call back. Not happy at all</p>