1 reviews | Active since Feb 2014
Credit Card Charges
Goodday.<br> <br> I would like to lodge a complaint with Budget Car Rental. I rented out a car with Budget last year in October for about 2 weeks. I paid a deposit of R1500 using my card, which was to be refunded once the fuel had been topped up upon return of the vehicle as the insurance company was to pay the bill for the car usage, and I was to pay for the fuel.<br> <br> As a result, Budget has been debiting my account and making payments using my card details and this has amounted to about R2000 and I have tried following up the matter and I kept being told they are investigating the matter, and then I was told I will be refunded. But till today, I have not been refunded and instead they have debited my account again.<br> <br> Kindly assist as I don't know why my account is being debited for no reason. This is *****.
We would not, under any circumstances, debit your credit card for charges that were not explained or justified and we would love an opportunity to investigate and resolve.
Your Identity and Cellular numbers are however not \known\" to our system and we are therefore unable to trace any rentals in your name. Can you kindly provide us with the details of your rental or at least a branch name and date of rental.
We would not, under any circumstances, debit your credit card for charges that were not explained or justified and we would love an opportunity to investigate and resolve.
Your Identity and Cellular numbers are however not \known\" to our system and we are therefore unable to trace any rentals in your name. Can you kindly provide us with the details of your rental or at least a branch name and date of rental.