1 reviews | Active since Nov 2016
Continuous charges to credit card long after car was rented
<p>We booked a car in January 2016 and were continously charged amounts throughout the year! After doing a recon of our account we had 4 different charges throughout the year on our credit card with no warning and no statement on what these charges are for! This is not right. You cannot bill our card without our permission and then not even tell us what it is for. </p> <p> </p> <p>We would like to know why we were charged these amounts. Please send us a statement and then rectify the charges and give us back our money.</p> <p> </p> <p>13 December 2015 - R923.91<br />8 January 2016 - R1661.70<br />10 March 2016 - R500<br />26 July 2016 - R250</p> <p><br />Thanks!</p>
We cannot seem to upload the car rental agreement so please email me and I will send a copy.
We cannot seem to upload the car rental agreement so please email me and I will send a copy.
Kindly email your rental agreement to *** and we will forward invoices om receipt. We would not bill your card irresponsibly and the document signed at time of rental indicates late charges for traffic fines received, for example.
We will respond on receipt and resolve without hesitation.
Regards,
The Customer Care Team
Kindly email your rental agreement to *** and we will forward invoices om receipt. We would not bill your card irresponsibly and the document signed at time of rental indicates late charges for traffic fines received, for example.
We will respond on receipt and resolve without hesitation.
Regards,
The Customer Care Team
