1 reviews | Active since Aug 2017
Bunch of ****** !
<p> </p> <p>I had arranged for a vehicle with a boot (Sedan type) for storing my work equipment- this type of vehicle wasn’t available at Midrand office, so I was told to swap the VW Polo vehicle at OR Tambo.</p> <p>I get to OR Tambo, and I still don’t get a vehicle with a boot despite the guy in Midrand pre-arranging it (good job on their side).</p> <p>I was asked to fill up the VW Polo tank, and I should also take their security guard with, I do this and come back with a receipt, I was then off with a Renault vehicle ( a non-sedan - still without a boot)</p> <p>Upon returning the Renault vehicle, I also filled up the tank and submitted the slip to the Bidvest employee, he checked and confirmed all is ok.</p> <p>Today I had to call the Bidvest centre for a statement, I find out that I was charged an extra R250 for fuel for the both vehicles.</p> <p> </p>
We do most sincerely regret your experience and as you rightly point out, our team at the Midrand Branch did make the necessary arrangements. We have escalated your concern to our Senior Management Team and will be in touch in the morning.
Kind regards,
The Customer Care Team
We do most sincerely regret your experience and as you rightly point out, our team at the Midrand Branch did make the necessary arrangements. We have escalated your concern to our Senior Management Team and will be in touch in the morning.
Kind regards,
The Customer Care Team
