1 reviews | Active since Mar 2014
BUDGET RENTAL REMOVE TRAFFIC FINE OF MY NAME!!!!
I receieved a traffic fine for Vechile I have never used.<br> The Vechile at question belongs to Budget Car rental.<br> I logged the query with Budget last year in June 2014, was advised via email from Siphiwe Khumalo that the ticket at question was removed from my name.<br> <br> Two weeks ago month of August 2015, i realised that the traffic fine is still in my name, Im therefore unable to to renew my car license till this traffic fine is paid.<br> <br> The 21 days grace period for renewing my license expires this week.<br> <br> I need this traffic to removed of my name as I will not be paying for this fine which doesnt belong to me,<br> <br> Can someone senior from Budget attend to this matter as matter of urgencey i can not wait another day.<br> <br> Will be taking this further!!!<br> <br>
We do apologise that the process has taken so long and will endeavour to get the matter finalised in the shortest possible space of time.
The matter will be escalated and we will be in touch to resolve as soon as possible. The inconvenience caused is sincerely regretted and we thank you for giving us this opportunity to assist.
Amanda Rose
Branch Manager Customer Care
Tel : ***
***
We do apologise that the process has taken so long and will endeavour to get the matter finalised in the shortest possible space of time.
The matter will be escalated and we will be in touch to resolve as soon as possible. The inconvenience caused is sincerely regretted and we thank you for giving us this opportunity to assist.
Amanda Rose
Branch Manager Customer Care
Tel : ***
***
