TB
Tanya B
1 reviews | Active since May 2015
29 Jun 2015, 12:10
Bidvest to the rescue
I was parked at the airport and when I arrived back my battery was flat. I went to Avis for help but was rudely rejected any sort of help. I then went to Bidvest who were more than happy to help. I was greeted with a smile by Simphewe Sithole who then walked me to my car with a battery booster box happy to help. A real gentleman I have to compliment. Thank you Bidvest for employing people who are will to go that extra mile. I will no longer be renting cars from Avis!
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Bidvest Car Rental's replyOfficial
29 Jun 2015, 12:31Hello tanyabosman,
We are so incredibly proud of Simphiwe for assisting as he did and can assure you that not only do we recognise this kind of behaviour, we encourage it.
Travel can be stressful and a flat battery at the end of your journey probably the worst experience ever, so we are really pleased to have been able to assist in this way.
We finally thank you for taking the time to share your experience with us and would love to meet you at a Bidvest Car Rental counter in the near future.
Kind regards,
Renette van der Merwe
National Customer Care Manager
***
We are so incredibly proud of Simphiwe for assisting as he did and can assure you that not only do we recognise this kind of behaviour, we encourage it.
Travel can be stressful and a flat battery at the end of your journey probably the worst experience ever, so we are really pleased to have been able to assist in this way.
We finally thank you for taking the time to share your experience with us and would love to meet you at a Bidvest Car Rental counter in the near future.
Kind regards,
Renette van der Merwe
National Customer Care Manager
***
Bidvest Car Rental's reply29 Jun 2015, 12:31
Official
Hello tanyabosman,
We are so incredibly proud of Simphiwe for assisting as he did and can assure you that not only do we recognise this kind of behaviour, we encourage it.
Travel can be stressful and a flat battery at the end of your journey probably the worst experience ever, so we are really pleased to have been able to assist in this way.
We finally thank you for taking the time to share your experience with us and would love to meet you at a Bidvest Car Rental counter in the near future.
Kind regards,
Renette van der Merwe
National Customer Care Manager
***
We are so incredibly proud of Simphiwe for assisting as he did and can assure you that not only do we recognise this kind of behaviour, we encourage it.
Travel can be stressful and a flat battery at the end of your journey probably the worst experience ever, so we are really pleased to have been able to assist in this way.
We finally thank you for taking the time to share your experience with us and would love to meet you at a Bidvest Car Rental counter in the near future.
Kind regards,
Renette van der Merwe
National Customer Care Manager
***