Terrible Front Office Staff

<p>I lost my luggage due to a flight delay, upon arrival at Johannesburg International Airport, I reported the loss to Bid Air services as well as the manageement of the airline. </p> <p>After several days, exactly 4.5 days llater, I received a call that I would be getting my luggage in a couple of minutes, to wait for the call of Bid Air Services assigned driver. A couple of hours passed and I decided to go to the airport and collect my bag and spoke to the rudest person employed by the airport, Ephraim Mncube, this guy pointed his finger at me, shouted, and welcomed me reporting him. Another individual was shivering in the corner after he had humiliated her and gottten away with it. </p> <p>I can't believe Bid Air would employ people who are against common dignity and against answering questions politely. Especially when the customer is polite with them. </p> <p> </p> <p>Pray should hope your airline never loose your luggage at OR Tambo International airport ever.</p> <p>It's a nightmare to recover, Bid Air doesn't answer your calls, and you would be forced to go in on a daily basis to follow up with them. Where you will meet people like Ephraim who are happy to be reported because they know there will be absolutely no action taken against them. </p>