Most dissapointing service ever

<p>I was utterly dissapointed with service recieved at Bhukara Stellenbosch last night. </p> <p> Very large ****roaches was on wall and even creeped on my friend! The managers reply was that it is a struggle - clearly its a concern they are aware about and his way of making amends was offering us a coffee or dessert! Neither was accepted as we just wanted to leave as the quality and flavour of our meal was not living to our expectations of previous visits. </p> <p>We then waited almost 15 min to have our waitress to try and get supervisor code for their credit card machine after which we went to reception to pay. Here we waited another 10 min for manager to assist. He could not be bothered by my concerns when i tried to voice my dissapointment and did not make effort to listen or even just look at me!</p> <p>Its clear from my experience why this restaurant was so empty as there is no emphasis or hygiene or guest experience at all. The manager lacks interpersonal relations s**** and is a poor ambassodor for the brand.</p> <p>What was meant as a lovely last dinner before my best friend gets married ended up to be a negative bad meal and a honest waste of a couple of hundrend rand. </p> <p>I will defnitely not return!!!</p>