Poorly online store!!

So I have been asked by Muhammed to remove my review, and send my backing details he will refund me back, the slides I have ordered were R1000 I have been asking him the hole time on WhatsApp when will he refund me because he said I should add him on WhatsApp, there were so many stories n I'm still waiting for my money. He made a promise to sort out my refund! But I'm still waiting for mmy money