Disgusting attitude from Company Owner

<p>I took my car for a cambelt and general service at B&H Motors in early January 2017.</p> <p>Upon receiving the car back, it was making an odd noise. The owner of the business said it was the car attempting to "break in" the new cambelt but I could bring the car in again, and he would reset it, but if the belt got loose, it wouldn't be "his" problem. I beg to differ. Of course it'll be his problem. Nevertheless, now, my car is leaking oil. I called B&H Motors this morning and informed the owner, then asked him what it could be. He proceeded to inform me that it could be any number of things, and do I have a piece of paper because this could take a while; after he mentioned all the possibilities, he asked if I had written everything down, and when I said I hadn't, he said he'd wasted his time telling me in the first place. From there, things went South. I said to him that his sarcasm didn't help .... He didn't like my comment; I said to him all I wanted was a decent answer, not filled with sarcasm and disdain. I told him I'd spent a lot of money at his company and didn't appreciate his ****py attitude towards me. He then said he didn't like how I was speaking to him. It wasn't pleasant, is all I can say. What has happened to the service industry? It's absolutely disgraceful.</p>