Unreliable

Very unsatisafied with this courier service.As a small business owner I rely on prompt deluveries when I order stock from suppliers.My supplier start using Bex a while ago,during that time I had 4 orders from the supplier that ships with Bex. The 1st package got picked up from Cape tiwn,shipped to Durban,stayed there for 4 days,then went to New Castle in KZN,stayed there for 2 days,then came for delivery to me in Piet Retief mpumalanga,but the package was delivered to a lical hardware shop and my adress on waybill. 2nd order got picked up in cape town,shipped to joburg,then delivered to me in PR mpumalanga. 3rd order Im still waiting for,it apparently gor missrouted and they only realized it after 4days just because I asked for an update.Even though im in PR mpumalanga,they shipped my package to George,then to Plettenberg bay,and its been sitting there still.and still waiting for any kind of feedback on my delivery as theres no respince on the email after they told me it aas missrouted.The package was needed urgently for my business market on Saturday,wich a small business owner would know that you actualy pay for your spot at the markets,yet now 1day before delivery date I get informed my package is still 1000km away from delivery adress and all my stock is in the package.This courier service as to now realy only dissapointed me and I dont think I can ever trust or recommend them to others as after 3 shipments its realy just dissapointing.