The most dishonest, ************* and unprofessional courier company in South Africa!

<p>We have had the worst experience ever with this courier company, plus they cost us alot of money! After arranging for a package to be collected, we instructed per email that we required insurance on the parcel to the amount of R6000, that was the purchase value for the parcel to be collected. It just so happened that when we received the package and opened the box (second hand iMac 21.5"), the one corner of the screen was cracked. We informed Bex of this and that we would like to claim from the insurance that we added to the parcel. Suddenly there were 10 000 reasons and stories why the insurance wont pay out and that unreasonable proof was now required that the parcel was not damaged in the first place, that the packaging was decently done, and that we were supposed to tell them it's a second hand item that was being collected. The story goes on. The end result. Bex has still not paid for the damages, after they requested a quote from us to repair the unit, which we already had to go ahead and do as the client was waiting for his item and left us with unnecessary expenses. We will NEVER advise ANYONE to do business with this company, as they are *************, dishonest and super unprofessional! I wonder if our item had insurance loaded in the first place, as the option on the waybill wasnt selected, even though we have proof that we requested insurance!</p>