No Delivery - Dont buy from Evetech if they use Bex Express!

Bought an item from Evetech and they dispatched it to Bex on the 30/04/2018, Bex then only loaded it for delivery at 07:35 on 02/05/2018 it is now 15:15 and still no delivery. How can it take a whole day from Evetech (Midrand) to Randburg?! I phoned at 14:45 and they said they will call the driver, im still waiting...