No help to 8 year long client

I own a well established neighbourhood pub. I have been a Bevinco franchisee.I have the pub for 3 years now. The pub is in it existence since 2007. Bevinco was there every week or every second week to do stock audits. I carried on with the service when I bought the pub. Got reports on the spot and It was usable reports and spot on. About a year ago the Bevinco Cape Town franchise changed hands and in the beginning it was a bit shaky but was sorted within two weeks. Audits was done on time and accurate. We do our own random stock check just after wards to check. <br> <br> All went well until yet again the franchise changed hands.<br> <br> My audits for the last 3 times, I did not receive my report within 24 hours. Stock was counted wrong and indicated wrong in the report. Supplier slips was missing, but in fact it was not. I keep a very detailed video record, together with supplier invoices and sales on record so I am 100% sure I am not wrong.<br> <br> I contacted the head office, 6/11/2015 and explained my frustration having to pay for useless reports. I had to wait 4 days for reply. Reply was sorry we are corporate now and its outside our area. Franchisee rep**** the message to stop was quite a relief.