eE
ebrahimlaher E

1 reviews | Active since Nov 2016

24 Aug 2020, 09:03

Muslim couple denied breakfast at Beverly Hills

It's rather unfortunate at we a Muslim coupled was denied breakfast seating at a 5 star hotel after making a reservation and booking for breakfast.

After 45 minutes other guests where allocated tables that made a booking after us. When I confronted the GM John he was rather abusive and would not fix the problem

I than called the operations manager and explained to her the situation no response. I wrote to the hotels CEO and recieved a response and his concluding remarks was that I threathened his staff. Which is incorrectly

I spoke to the GM this morning he was rather aggressive and disrespectful he continued shouting at me and when I asked my wife to speak to him he dropped the call

It's only respectful to ensure that if you book a table and you next in line you are given the table which was not that case. The lady ignored us and John belittled us as Muslim guests.

His conduct as a GM is a problem he accused me of having issues with him and due to our safely we had to unfortunately get out of the hotel and seek alternative axxomodation

0
Replies (0)