SS
Stanford S
1 reviews | Active since Jun 2025
05 Jun 2025, 13:23
You are taking long to approve my documents for FICA it's now been more than 72 hours since l uploaded them
You are taking long to approve my documents for FICA it's now been more than 72 hours since l uploaded them. Your call centre consultants are great but lm not happy with those responsible for my account approval they are taking longer than the prescribed time frame.
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Replies (1)
Betway - South Africa's replyOfficial
05 Jun 2025, 14:06Hi Stanford,
Thank you for your review, we appreciate the time you took to raise this matter.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform.
May we kindly ask that you allow us sometime to investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
May we kindly ask that you allow us sometime to investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply05 Jun 2025, 14:06
Official
Hi Stanford,
Thank you for your review, we appreciate the time you took to raise this matter.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform.
May we kindly ask that you allow us sometime to investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
May we kindly ask that you allow us sometime to investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team