RM
Reece M
1 reviews | Active since Nov 2024
28 Mar 2025, 13:41
Worst platform - Betway
I did a withdrawal almost 2 days ago. Money is still not in my account after being assured by an agent it will be in 24 hours. Spoke to another agent who asked me to cancel my withdrawal and do it again which will only be done 3 days later because it’s the weekend. I needed the money to pay for something urgently. Betway is in breach of their Ts&Cs but don’t give a dam. I will not recommend Betway to anyone
Helpful (0)
Replies (4)0
Replies (4)
Betway - South Africa's replyOfficial
28 Mar 2025, 16:21Hi Reece, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's reply28 Mar 2025, 16:21
Official
Hi Reece, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
RM
Reece M's updateReviewer Update
28 Mar 2025, 19:12I have spoken to 3 different agents and had 3 different responses. You guys are running a circus at Betway. When does the customer come first and some transparency’ would be great
RM
Reece M's update28 Mar 2025, 19:12
Reviewer Update
I have spoken to 3 different agents and had 3 different responses. You guys are running a circus at Betway. When does the customer come first and some transparency’ would be great
Betway - South Africa's replyOfficial
30 Mar 2025, 01:47Hi Sheridan,
I tried calling you earlier but was unable to connect.
I am pleased to advise you that your withdrawal was paid on 29-03-2025 at 10:46:15 AM
Regards, Betway Team
I tried calling you earlier but was unable to connect.
I am pleased to advise you that your withdrawal was paid on 29-03-2025 at 10:46:15 AM
Regards, Betway Team
Betway - South Africa's reply30 Mar 2025, 01:47
Official
Hi Sheridan,
I tried calling you earlier but was unable to connect.
I am pleased to advise you that your withdrawal was paid on 29-03-2025 at 10:46:15 AM
Regards, Betway Team
I tried calling you earlier but was unable to connect.
I am pleased to advise you that your withdrawal was paid on 29-03-2025 at 10:46:15 AM
Regards, Betway Team
Betway - South Africa's replyOfficial
31 Mar 2025, 09:54Hi Reece,
We sincerely appreciate the time you dedicated to providing your review. Your feedback is essential in assisting us to enhance our services and fulfill your expectations.
Additionally, we have responded to your recent inquiry with a comprehensive reply privately on this platform.
Thank you again for your valuable feedback.
Regards,
Betway Team
We sincerely appreciate the time you dedicated to providing your review. Your feedback is essential in assisting us to enhance our services and fulfill your expectations.
Additionally, we have responded to your recent inquiry with a comprehensive reply privately on this platform.
Thank you again for your valuable feedback.
Regards,
Betway Team
Betway - South Africa's reply31 Mar 2025, 09:54
Official
Hi Reece,
We sincerely appreciate the time you dedicated to providing your review. Your feedback is essential in assisting us to enhance our services and fulfill your expectations.
Additionally, we have responded to your recent inquiry with a comprehensive reply privately on this platform.
Thank you again for your valuable feedback.
Regards,
Betway Team
We sincerely appreciate the time you dedicated to providing your review. Your feedback is essential in assisting us to enhance our services and fulfill your expectations.
Additionally, we have responded to your recent inquiry with a comprehensive reply privately on this platform.
Thank you again for your valuable feedback.
Regards,
Betway Team