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fazel K

1 reviews | Active since Apr 2011

10 Nov 2020, 11:15

Worst place to Bet

The worst place to bet..im new and made a deposit..used my name as reference..when try to get the issue resolved get put on hold forever...6 days later and still no payment reflecting..xountless calls and so called escalations to get the issue resolved..still nothing..

0
Replies (1)
Betway - South Africa
Betway - South Africa's reply11 Nov 2020, 11:53
Official
 Hi Fazel,  
A reply has been sent from our support desk to your email inbox in confirmation of the resolution of this matter for you. Please do note that for all EFT deposits the registered Betway cellphone number has to be used for our system to automatically allocate the funds, if not then this may cause unforeseen delays.

To avoid delays that may be experienced with EFT deposits, please also consider other available methods such as OZOW and SID instant EFT. You can find out more information on our deposit options here: https://www.betway.co.za/how-to-deposit Please note that in the aim to speed up the resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved.  Regards, Betway Team