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alfonzo J
1 reviews | Active since Mar 2014
04 Mar 2024, 13:44
Worst Customer Service Ever
This is by far the worst betting site when it comes to customer service. i have been struggling for over a week to get my withdrawals but with no luck. i have illiterately spoken to 4 different consults on a daily bases and no one can resolve my problem. Evertime the just escalating the issue to a relevant department but they never get to a conclusion. you are by far the worst betting site ever. They also never responds to your emails. this has been really frustrating. When live chatting with them, you almost wait for 45 minutes to be helped. Utterly disgusting. im moving to a other betting site. my monies invested here will be appreciated by other betting site, im sure.
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Replies (1)0
Replies (1)Betway - South Africa's replyOfficial
04 Mar 2024, 15:38Hi Alfonzo
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply04 Mar 2024, 15:38
Official
Hi Alfonzo
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
