VS
Verusjka S
1 reviews | Active since May 2022
26 Oct 2025, 20:27
Worst customer experience
My account has been locked. I have sent an email 2 weeks ago asking them to unblock my account.
Helpful (0)
Replies (4)0
Replies (4)
Betway - South Africa's replyOfficial
27 Oct 2025, 07:21 Hi Verusjka, Thank you for your review. We appreciate the time you took to raise this matter. May we kindly ask that you allow us time to investigate this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
Betway - South Africa's reply27 Oct 2025, 07:21
Official
Hi Verusjka, Thank you for your review. We appreciate the time you took to raise this matter. May we kindly ask that you allow us time to investigate this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
Betway - South Africa's replyOfficial
27 Oct 2025, 09:49Hi Verusjka, Thank you for your review and for your patience in awaiting a follow-up from us. We have tried reaching out to you, sadly to no avail. Kindly advise on a suitable time or an alternative number for us to contact you to discuss the matter further. Your response will be greatly appreciated. Regards, Betway Team
Betway - South Africa's reply27 Oct 2025, 09:49
Official
Hi Verusjka, Thank you for your review and for your patience in awaiting a follow-up from us. We have tried reaching out to you, sadly to no avail. Kindly advise on a suitable time or an alternative number for us to contact you to discuss the matter further. Your response will be greatly appreciated. Regards, Betway Team
VS
Verusjka S's updateReviewer Update
30 Oct 2025, 18:53Good day
You can contact me between 5 & 6 pm. The recent error message shows as access denied check username and or password.
You can contact me between 5 & 6 pm. The recent error message shows as access denied check username and or password.
VS
Verusjka S's update30 Oct 2025, 18:53
Reviewer Update
Good day
You can contact me between 5 & 6 pm. The recent error message shows as access denied check username and or password.
You can contact me between 5 & 6 pm. The recent error message shows as access denied check username and or password.
Betway - South Africa's replyOfficial
31 Oct 2025, 08:36 Hi Verusjka, Thank you for your review and for your patience in awaiting a follow-up from us. We will not be available to call during these times. Do you have any available time between 9 am and 3 pm?
Alternatively, you can contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Our support is available 24 hours a day, 7 days a week. Your response will be greatly appreciated. Regards, Betway Team
Alternatively, you can contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Our support is available 24 hours a day, 7 days a week. Your response will be greatly appreciated. Regards, Betway Team
Betway - South Africa's reply31 Oct 2025, 08:36
Official
Hi Verusjka, Thank you for your review and for your patience in awaiting a follow-up from us. We will not be available to call during these times. Do you have any available time between 9 am and 3 pm?
Alternatively, you can contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Our support is available 24 hours a day, 7 days a week. Your response will be greatly appreciated. Regards, Betway Team
Alternatively, you can contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Our support is available 24 hours a day, 7 days a week. Your response will be greatly appreciated. Regards, Betway Team