Worse betting service

Item: Betway - South Africa
Rating: 1
Author: glen.mphuthi glen.mphuthi

Made a deposit of R100 using ozow payment last Saturday, funds weren’t credited Sent through proof of payment, phoned every since Monday, different consultants saying the escalated my query and forwarded proof to their finance dep Even now payment ain’t reflecting

Helpful (0)

Replies (2)

Betway - South Africa's replyOfficial

08 Oct 2020, 23:00

Hi Tumelo

Thank you for your review and for your patience in awaiting a follow up from us.

A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.

Regards,

Betway Team

Betway - South Africa's reply08 Oct 2020, 23:00

Official

Hi Tumelo

Thank you for your review and for your patience in awaiting a follow up from us.

A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.

Regards,

Betway Team

Betway - South Africa's replyOfficial

09 Oct 2020, 10:05

Hi Tumelo,

A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you.

Please note that in the aim to speed up the resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved.

Regards,

Betway Team

Betway - South Africa's reply09 Oct 2020, 10:05

Official

Hi Tumelo,

A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you.

Regards,

Betway Team