DA
Diego A
1 reviews | Active since Feb 2023
18 Jan 2026, 11:20
Withholding funds
I've been stuck trying to my money back from Betway. To being told, my "special payout" won't happen because the relationship has been terminated. After being told that I will receive my money.
Those are funds I deposited. I comp**** with your rules and your still withholding my funds.
Its been nearly 3 weeks since relationship termination and you can't explain what behavior.
Kindly respond
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Replies (1)
Betway - South Africa's replyOfficial
19 Jan 2026, 08:50Hi Diego,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply19 Jan 2026, 08:50
Official
Hi Diego,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team