KS
Kerry S
1 reviews | Active since Sept 2026
16 Sept 2026, 13:02
Withdrawals take forever to process.
My withdrawals have been stuck on verifying all day even though my account is verified and I've met all wagering requirements.
Ive tried contacting Betway on live chat, email and by phoning them and no one answers. Its like no one even works there.
Please process withdrawals as fast as you accept deposits. This is unacceptable. When I call, an automated message says I must rate the service....may I ask what service?
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Replies (1)
Betway - South Africa's replyOfficial
18 Sept 2026, 13:36Hi Kerry,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply18 Sept 2026, 13:36
Official
Hi Kerry,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team