TN
Thulani N
1 reviews | Active since Nov 2025
20 Nov 2025, 07:30
Withdrawals not coming
Made withdrawals 3 days ago but I didn't receive my withdrawals. I reversed and withdrew again but still nothing. Betway may I please have my money please. Your customer care is the worst. Just give me my withdrawals and close your account close clearly you don't have your customers at heart. I'm so disappointed and I wouldn't wish this experience on my worst enemy
Helpful (0)
Replies (5)0
Replies (5)
Betway - South Africa's replyOfficial
20 Nov 2025, 08:31Hi Thulani, Thank you for your review and patience in awaiting a follow-up from us. We would like to advise that your account is currently under a standard review, a routine process to ensure compliance with regulatory and operational requirements. Rest assured, this process is in line with Betway South Africa’s Terms and Conditions. We know this can be inconvenient, and we're working to resolve it. Once this review has been concluded, the relevant department will provide you with feedback directly. Kindly allow us some time to provide updates on your account. Thanks for your patience and for choosing Betway. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
Betway - South Africa's reply20 Nov 2025, 08:31
Official
Hi Thulani, Thank you for your review and patience in awaiting a follow-up from us. We would like to advise that your account is currently under a standard review, a routine process to ensure compliance with regulatory and operational requirements. Rest assured, this process is in line with Betway South Africa’s Terms and Conditions. We know this can be inconvenient, and we're working to resolve it. Once this review has been concluded, the relevant department will provide you with feedback directly. Kindly allow us some time to provide updates on your account. Thanks for your patience and for choosing Betway. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
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Thulani N's updateReviewer Update
20 Nov 2025, 10:26How come when it's us depositing money you don't say under review. Now when it comes to withdrawals u say review
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Thulani N's update20 Nov 2025, 10:26
Reviewer Update
How come when it's us depositing money you don't say under review. Now when it comes to withdrawals u say review
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Thulani N's updateReviewer Update
20 Nov 2025, 13:50When we deposit money you don't do your funny reviews now I want to withdraw my funds you are now telling me about review..is that good customer care? Is tht fair to the customer.
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Thulani N's update20 Nov 2025, 13:50
Reviewer Update
When we deposit money you don't do your funny reviews now I want to withdraw my funds you are now telling me about review..is that good customer care? Is tht fair to the customer.
Betway - South Africa's replyOfficial
20 Nov 2025, 15:20Hi Thulani, Thank you for your review and for your patience in awaiting a follow-up from us. We have tried reaching out to you, sadly to no avail. Kindly advise on a suitable time or an alternative number for us to contact you to discuss the matter further. Your response will be greatly appreciated. Regards, Betway Team
Betway - South Africa's reply20 Nov 2025, 15:20
Official
Hi Thulani, Thank you for your review and for your patience in awaiting a follow-up from us. We have tried reaching out to you, sadly to no avail. Kindly advise on a suitable time or an alternative number for us to contact you to discuss the matter further. Your response will be greatly appreciated. Regards, Betway Team
Betway - South Africa's replyOfficial
20 Nov 2025, 18:26Hi Thulani, Thank you for your patience while we reviewed your account. We’re pleased to inform you that your account has now been successfully unlocked, and the review process has been concluded. You may resume using our platform as normal. To help avoid similar issues in the future, we kindly recommend fami****ising yourself with our Terms and Conditions, which outline important guidelines around account usage, security, and fair play. You can view them here: https://www.betway.co.za/terms-and-conditions Should you have any questions or need further assistance, our Customer Support team is always available to help via https://www.betway.co.za/contactpage. Thank you for choosing Betway, and we look forward to continuing to serve you. Regards, Betway Team
Betway - South Africa's reply20 Nov 2025, 18:26
Official
Hi Thulani, Thank you for your patience while we reviewed your account. We’re pleased to inform you that your account has now been successfully unlocked, and the review process has been concluded. You may resume using our platform as normal. To help avoid similar issues in the future, we kindly recommend fami****ising yourself with our Terms and Conditions, which outline important guidelines around account usage, security, and fair play. You can view them here: https://www.betway.co.za/terms-and-conditions Should you have any questions or need further assistance, our Customer Support team is always available to help via https://www.betway.co.za/contactpage. Thank you for choosing Betway, and we look forward to continuing to serve you. Regards, Betway Team