OK
Oscar K
1 reviews | Active since Nov 2025
06 Nov 2025, 17:45
Withdrawals
I am having a problem with withdrawals each and everytine I call they tell me to wait 48hrs its been a week now....they said my account was in review...I waited I called again they told me they have escalated...I waited n called again they told me my account was locked and I cannot with they....they said they cant telll me a time frame on when willl the matter be resolved....I cannot withdraw but I can deposit and play...how can that be possible if my account is locked...now I cannot withdraw my money....thats R3000. And no one is helping...they just laugh when u raise the matter.
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Betway - South Africa's replyOfficial
07 Nov 2025, 07:02 Hi Oscar, Thank you for your review. We appreciate the time you took to raise this matter. May we kindly ask that you allow us time to investigate this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
Please note that your Betway account is currently under standard review, and at this time, we do not have any information to offer. Reviews may take some time, and we ask to please afford us the required time for this to be concluded. As soon as updated information pertaining to your account is available, this will be provided to you. Please allow us some time to review this and provide feedback. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
Please note that your Betway account is currently under standard review, and at this time, we do not have any information to offer. Reviews may take some time, and we ask to please afford us the required time for this to be concluded. As soon as updated information pertaining to your account is available, this will be provided to you. Please allow us some time to review this and provide feedback. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
Betway - South Africa's reply07 Nov 2025, 07:02
Official
Hi Oscar, Thank you for your review. We appreciate the time you took to raise this matter. May we kindly ask that you allow us time to investigate this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
Please note that your Betway account is currently under standard review, and at this time, we do not have any information to offer. Reviews may take some time, and we ask to please afford us the required time for this to be concluded. As soon as updated information pertaining to your account is available, this will be provided to you. Please allow us some time to review this and provide feedback. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
Please note that your Betway account is currently under standard review, and at this time, we do not have any information to offer. Reviews may take some time, and we ask to please afford us the required time for this to be concluded. As soon as updated information pertaining to your account is available, this will be provided to you. Please allow us some time to review this and provide feedback. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team