GH
Geraldine H
1 reviews | Active since Jul 2017
07 Oct 2025, 08:06
Withdrawal was never paid out.
I made a withdrawal on Friday night at 00h12 and never received my payout.Everyday they ask you to wait for 12 hours.What I going on?
Helpful (0)
Replies (4)0
Replies (4)
Betway - South Africa's replyOfficial
07 Oct 2025, 09:25 Hi Geraldine, Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards, Betway Team
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards, Betway Team
Betway - South Africa's reply07 Oct 2025, 09:25
Official
Hi Geraldine, Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards, Betway Team
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards, Betway Team
GH
Geraldine H's updateReviewer Update
07 Oct 2025, 09:36That has been the reply the past few days.
GH
Geraldine H's update07 Oct 2025, 09:36
Reviewer Update
That has been the reply the past few days.
GH
Geraldine H's updateReviewer Update
07 Oct 2025, 15:29Thank you .I have received it , at last !!
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Geraldine H's update07 Oct 2025, 15:29
Reviewer Update
Thank you .I have received it , at last !!
Betway - South Africa's replyOfficial
08 Oct 2025, 07:20 Hi Geraldine, Thank you for your review .
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
Betway - South Africa's reply08 Oct 2025, 07:20
Official
Hi Geraldine, Thank you for your review .
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team