SM
Selloane M

1 reviews | Active since Dec 2018

28 Nov 2025, 13:50

Withdrawal under review for 3 weeks

Betway is a biggest ****. I have the money on my betway account. I have been making withdrawal ever since. I have fica my account all of the sudden I can't make withdrawals on my account they are saying my account is under review its been 3weeks now since I can not withdraw.

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Replies (2)
Betway - South Africa
Betway - South Africa's reply28 Nov 2025, 14:53
Official
Hi Selloane,   Thank you for your review. We appreciate the time you took to raise this matter.    May we kindly ask that you allow us time to investigate this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.      And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage  Regards,  Betway Team  
Betway - South Africa
Betway - South Africa's reply01 Dec 2025, 07:49
Official
Hi Selloane,  Thank you for your patience while we reviewed your account.  We’re pleased to inform you that your account has now been successfully unlocked, and the review process has been concluded. You may resume using our platform as normal.  To help avoid similar issues in the future, we kindly recommend fami****ising yourself with our Terms and Conditions, which outline important guidelines around account usage, security, and fair play. You can view them here: https://www.betway.co.za/terms-and-conditions  Should you have any questions or need further assistance, our Customer Support team is always available to help via https://www.betway.co.za/contactpage.  Thank you for choosing Betway, and we look forward to continuing to serve you.  Regards, Betway Team