SK
Sandile K

1 reviews | Active since May 2015

19 Feb 2022, 06:56

Withdrawal Shocker

I am so disappointed in this Betway iv have been trying to withdraw my money for over two weeks now and nothing has happened if you speak to their agents they all tell you different stories I have submitted documents time and time again all I want now is to just get my money out the sad part of it all is I enjoyed using their app

0
Replies (4)
Betway - South Africa
Betway - South Africa's reply21 Feb 2022, 08:37
Official
 Hi  Sandile,  Thank you for your review and for your patience in awaiting a follow up from us.  Kindly note this reply as confirmation of the receipt of your review.  We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.  Regards, Betway Team 

Betway - South Africa
Betway - South Africa's reply24 Feb 2022, 11:13
Official
Hi Sandile, Thank you for your response. Kindly note this reply as confirmation to the resolution of this matter. Thank you for your patience and for allowing us the opportunity to resolve this for you. Regards, Betway Team 
SK
Sandile K's update03 May 2022, 10:43
Reviewer Update
Thank you so much matter was resolved
Betway - South Africa
Betway - South Africa's reply03 May 2022, 10:45
Official
Hi Sandile

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you. 

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform. 
Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 
 
Regards, 
Betway Team