SZ
Selofo Z
1 reviews | Active since Mar 2021
16 Mar 2021, 14:22
Withdrawal request not met by Betway
I withdrew R317 on friday morning 12.03.2021 at 03h39am. On friday night i was sent a mail that i need to send my 3 months bank statement which i did the same night. I did not receive the money on saturday, sunday and monday. On monday morning i contacted betway and asked them to cancel my withdrawal request and they told me they did and the money will reflect back in my betway account in 2-4 hrs, guess what, even today the money is not back in my account. I tried calling and going to the chat support but no one is answering or replying.
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Replies (3)0
Replies (3)
Betway - South Africa's replyOfficial
16 Mar 2021, 15:20 Hi Selofo,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required. Regards, Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required. Regards, Betway Team
Betway - South Africa's reply16 Mar 2021, 15:20
Official
Hi Selofo,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required. Regards, Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required. Regards, Betway Team
SZ
Selofo Z's updateReviewer Update
19 Apr 2021, 14:30Thank you for sorting out the issue. Thanks a lot.
SZ
Selofo Z's update19 Apr 2021, 14:30
Reviewer Update
Thank you for sorting out the issue. Thanks a lot.
Betway - South Africa's replyOfficial
10 Feb 2022, 14:46Hi Selofo,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply10 Feb 2022, 14:46
Official
Hi Selofo,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team