TM
Tshepo M

1 reviews | Active since Nov 2017

06 Oct 2021, 07:26

WITHDRAWAL REQUEST

I don't know what I need to do anymore in order to get my funds. I have been in calls EVERYDAY with diffrent consultants asking me ridiculous questions and I've been sending documents everyday for verification but still nothing. It's been over a month now and no one wants to take responsibility. Pathetic knowing that those are my funds. Its nice when you deposit but must fight for your money. Your consultants are very unprofessional and your systems should improve so that i dont have to keep on sending confidential information over and over again.

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Replies (1)
Betway - South Africa
Betway - South Africa's reply06 Oct 2021, 09:02
Official
 Hi Tshepo, Thank you for your review and for your patience in awaiting a follow up from us.  A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.  We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.  Regards, Betway Team