MP
Matamela P
1 reviews | Active since Oct 2023
15 Mar 2025, 05:39
Withdrawal not received
I have been waiting for my money for the past 32 hours since i withdraw and is not the first time when i tried to call costomer service they just said money will be in my account but still it hasnt been the case Im very disappointed with betway Imagine depositing R3000 and you bet and you won but still you dont get your money
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Replies (2)0
Replies (2)
Betway - South Africa's replyOfficial
16 Mar 2025, 19:16Hi Matamela,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's reply16 Mar 2025, 19:16
Official
Hi Matamela,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's replyOfficial
17 Mar 2025, 14:02Hi Matamela,
I tried calling you earlier and was unable to connect.
We have communicated to you via email providing feedback in regard to your query. Regrettably we have not had any follow up or feedback from you since this notice was sent.
I tried calling you earlier and was unable to connect.
We have communicated to you via email providing feedback in regard to your query. Regrettably we have not had any follow up or feedback from you since this notice was sent.
In the aim to speed up resolution of complaints via this platform, as no further follow up or information has been received within 14 days of our initial notice, we now deem this matter as closed.
Regards,
Betway Team
Betway - South Africa's reply17 Mar 2025, 14:02
Official
Hi Matamela,
I tried calling you earlier and was unable to connect.
We have communicated to you via email providing feedback in regard to your query. Regrettably we have not had any follow up or feedback from you since this notice was sent.
I tried calling you earlier and was unable to connect.
We have communicated to you via email providing feedback in regard to your query. Regrettably we have not had any follow up or feedback from you since this notice was sent.
In the aim to speed up resolution of complaints via this platform, as no further follow up or information has been received within 14 days of our initial notice, we now deem this matter as closed.
Regards,
Betway Team