PL
Patrick L
1 reviews | Active since Mar 2026
15 Mar 2026, 10:34
Withdrawal keeps getting reversed
Been trying to withdraw my money and it is always reversed. Been trying for about a month and they will reverse it. It's not even that much. It is R950. Not from winnings but money I deposited. Trust me, their in app chat makes no difference. They will not reply.
Helpful (0)
Replies (8)0
Replies (8)
Betway - South Africa's replyOfficial
16 Mar 2026, 08:33Hi Patrick, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Betway - South Africa's reply16 Mar 2026, 08:33
Official
Hi Patrick, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
PL
Patrick L's updateReviewer Update
18 Mar 2026, 13:03They called me informing me that they terminating my account and will not be repaying me. This is because I withdraw money in a short space of time. When depositing all this money there was not limits and problems. Withdrawals lead to problems. I'll see what the gambling board has to say about this.😅
PL
Patrick L's update18 Mar 2026, 13:03
Reviewer Update
They called me informing me that they terminating my account and will not be repaying me. This is because I withdraw money in a short space of time. When depositing all this money there was not limits and problems. Withdrawals lead to problems. I'll see what the gambling board has to say about this.😅
PL
Patrick L's updateReviewer Update
18 Mar 2026, 13:04It's not like I started using the account recently. I've had it for over a year.
PL
Patrick L's update18 Mar 2026, 13:04
Reviewer Update
It's not like I started using the account recently. I've had it for over a year.
Betway - South Africa's replyOfficial
18 Mar 2026, 16:35 Hi Patrick,
We have communicated with you over a follow-up phone call providing feedback regarding your query. We have concluded our review regarding the violations that resulted in the termination of your account. Please be assured that this decision was made in full accordance with all legislative and regulatory requirements, as well as Betway’s Terms and Conditions.
You can view the full Terms and Conditions here to understand the outcome of the review: Betway South Africa Terms And Conditions
Regards, Betway Team
We have communicated with you over a follow-up phone call providing feedback regarding your query. We have concluded our review regarding the violations that resulted in the termination of your account. Please be assured that this decision was made in full accordance with all legislative and regulatory requirements, as well as Betway’s Terms and Conditions.
You can view the full Terms and Conditions here to understand the outcome of the review: Betway South Africa Terms And Conditions
Regards, Betway Team
Betway - South Africa's reply18 Mar 2026, 16:35
Official
Hi Patrick,
We have communicated with you over a follow-up phone call providing feedback regarding your query. We have concluded our review regarding the violations that resulted in the termination of your account. Please be assured that this decision was made in full accordance with all legislative and regulatory requirements, as well as Betway’s Terms and Conditions.
You can view the full Terms and Conditions here to understand the outcome of the review: Betway South Africa Terms And Conditions
Regards, Betway Team
We have communicated with you over a follow-up phone call providing feedback regarding your query. We have concluded our review regarding the violations that resulted in the termination of your account. Please be assured that this decision was made in full accordance with all legislative and regulatory requirements, as well as Betway’s Terms and Conditions.
You can view the full Terms and Conditions here to understand the outcome of the review: Betway South Africa Terms And Conditions
Regards, Betway Team
PL
Patrick L's updateReviewer Update
18 Mar 2026, 17:29You keep telling me about terms and conditions. 1, no warning was given. The letter you sent me talks about keeping winnings. This is not winnings, it's money I deposited.
PL
Patrick L's update18 Mar 2026, 17:29
Reviewer Update
You keep telling me about terms and conditions. 1, no warning was given. The letter you sent me talks about keeping winnings. This is not winnings, it's money I deposited.
PL
Patrick L's updateReviewer Update
18 Mar 2026, 17:36I even explained that I need the money asap and I had to withdraw. A friend ask for money and I explained that's why I withdrew. They told me I was using it as a bank account and that allows them to keep my money.
PL
Patrick L's update18 Mar 2026, 17:36
Reviewer Update
I even explained that I need the money asap and I had to withdraw. A friend ask for money and I explained that's why I withdrew. They told me I was using it as a bank account and that allows them to keep my money.
PL
Patrick L's updateReviewer Update
18 Mar 2026, 17:39So according to you withdrawing my own deposited mOney too quickly qualifies as an ******* activity's
PL
Patrick L's update18 Mar 2026, 17:39
Reviewer Update
So according to you withdrawing my own deposited mOney too quickly qualifies as an ******* activity's
Betway - South Africa's replyOfficial
18 Mar 2026, 18:18Hi Patrick,
We have communicated with you over a follow-up phone call providing feedback regarding your query. We have concluded our review regarding the violations that resulted in the termination of your account. Please be assured that this decision was made in full accordance with all legislative and regulatory requirements, as well as Betway’s Terms and Conditions.
You can view the full Terms and Conditions here to understand the outcome of the review: Betway South Africa Terms And Conditions
This message serves to confirm that the matter has now been fully addressed and no further action is required.
Regards, Betway Team
We have communicated with you over a follow-up phone call providing feedback regarding your query. We have concluded our review regarding the violations that resulted in the termination of your account. Please be assured that this decision was made in full accordance with all legislative and regulatory requirements, as well as Betway’s Terms and Conditions.
You can view the full Terms and Conditions here to understand the outcome of the review: Betway South Africa Terms And Conditions
This message serves to confirm that the matter has now been fully addressed and no further action is required.
Regards, Betway Team
Betway - South Africa's reply18 Mar 2026, 18:18
Official
Hi Patrick,
We have communicated with you over a follow-up phone call providing feedback regarding your query. We have concluded our review regarding the violations that resulted in the termination of your account. Please be assured that this decision was made in full accordance with all legislative and regulatory requirements, as well as Betway’s Terms and Conditions.
You can view the full Terms and Conditions here to understand the outcome of the review: Betway South Africa Terms And Conditions
This message serves to confirm that the matter has now been fully addressed and no further action is required.
Regards, Betway Team
We have communicated with you over a follow-up phone call providing feedback regarding your query. We have concluded our review regarding the violations that resulted in the termination of your account. Please be assured that this decision was made in full accordance with all legislative and regulatory requirements, as well as Betway’s Terms and Conditions.
You can view the full Terms and Conditions here to understand the outcome of the review: Betway South Africa Terms And Conditions
This message serves to confirm that the matter has now been fully addressed and no further action is required.
Regards, Betway Team