RM
Rindzelani M
1 reviews | Active since Feb 2022
11 Feb 2022, 13:23
Withdrawal issues
It's been a week since I made a withdrawal but it's still not processed, when I spoke to a consultant I was told to upload the 3rd party documents of the owner of the card I made a deposit with, I uploaded the requested documents but the withdrawal is still not processed and there's no communication from betway about it.
Helpful (0)
Replies (4)0
Replies (4)
Betway - South Africa's replyOfficial
13 Feb 2022, 09:15Hi Rindzelani, Thank you for your review and for your patience in awaiting a follow up from us. Kindly note this reply as confirmation of the receipt of your review. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's reply13 Feb 2022, 09:15
Official
Hi Rindzelani, Thank you for your review and for your patience in awaiting a follow up from us. Kindly note this reply as confirmation of the receipt of your review. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
RM
Rindzelani M's updateReviewer Update
13 Feb 2022, 15:58Thank you
RM
Rindzelani M's update13 Feb 2022, 15:58
Reviewer Update
Thank you
RM
Rindzelani M's updateReviewer Update
14 Feb 2022, 09:40Thank you Betway, my issue has been resolved, I would definitely recommend Betway.
RM
Rindzelani M's update14 Feb 2022, 09:40
Reviewer Update
Thank you Betway, my issue has been resolved, I would definitely recommend Betway.
Betway - South Africa's replyOfficial
14 Feb 2022, 09:44Hi RIndzelani, Thank you for your review of Betway and our services. We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team
Betway - South Africa's reply14 Feb 2022, 09:44
Official
Hi RIndzelani, Thank you for your review of Betway and our services. We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team