KM
Kgabo M
1 reviews | Active since Jan 2022
03 Jan 2022, 01:37
Withdrawal Issues
I have been trying to make a withdrawal since November, It kept getting reversed and I was told to email third party documents of the person I used the card for deposit, which they continuously rejected on their app because the documents are not in my name. Worse they have been ignoring my emails since November I have been sending countless emails of the documents.
Helpful (0)
Replies (4)0
Replies (4)
Betway - South Africa's replyOfficial
03 Jan 2022, 09:17Hi Kgabo,
Thank you for your review and for your patience in awaiting a follow up from us.
A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow up from us.
A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's reply03 Jan 2022, 09:17
Official
Hi Kgabo,
Thank you for your review and for your patience in awaiting a follow up from us.
A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow up from us.
A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's replyOfficial
03 Jan 2022, 19:53Hi Kgabo,
Thank you for providing us with the required feedback from your inbox, we are pleased to note that this matter has been dealt with and resolved via this communication.
This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required.
Regards,
Betway Team
Thank you for providing us with the required feedback from your inbox, we are pleased to note that this matter has been dealt with and resolved via this communication.
This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required.
Regards,
Betway Team
Betway - South Africa's reply03 Jan 2022, 19:53
Official
Hi Kgabo,
Thank you for providing us with the required feedback from your inbox, we are pleased to note that this matter has been dealt with and resolved via this communication.
This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required.
Regards,
Betway Team
Thank you for providing us with the required feedback from your inbox, we are pleased to note that this matter has been dealt with and resolved via this communication.
This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required.
Regards,
Betway Team
KM
Kgabo M's updateReviewer Update
03 Jan 2022, 20:37Thank you my issues were resolved
KM
Kgabo M's update03 Jan 2022, 20:37
Reviewer Update
Thank you my issues were resolved
Betway - South Africa's replyOfficial
04 Jan 2022, 07:26Hi Kgabo,
Thank you for your review, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for your review, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply04 Jan 2022, 07:26
Official
Hi Kgabo,
Thank you for your review, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for your review, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team