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sandile T

1 reviews | Active since Aug 2015

09 Mar 2026, 10:39

Withdrawal issue on Betway

I've been using betway for 4 years i never expiriance what they are doing now .from last month i tried to withdrew my winnings .but they keep on reversing my money back to dash board .i called them they said my acc is undre review but my account profile is updated and clean i need my money .they must stop this thing please help me

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Replies (5)
Betway - South Africa
Betway - South Africa's reply09 Mar 2026, 12:42
Official
 Hi Sandile, Thank you for your review and for your patience in awaiting a follow-up from us.   We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.  Thank you for sharing the thrill and the love of the game with us as part of the Betway family.  

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 

Regards, Betway Team  
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sandile T's update09 Mar 2026, 12:49
Reviewer Update
How long should i wait coz its been 2months now and i waisted alot of airtime calling your customer care .they said they dont know anything only finance know .so to contact them is not helping me to get my funds .i m in need of my R4000 please i dont have groceries becos of betway
Betway - South Africa
Betway - South Africa's reply09 Mar 2026, 15:20
Official
Hi Sandile,  
Thank you for taking the time to speak with us telephonically. We appreciate the opportunity to discuss your experience and the details you shared during our conversation.
 
As discussed, we will follow up with you and provide feedback regarding the matters noted in our earlier call. Your patience is appreciated while we work to address your concerns.
 
If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contact-us  
 
Regards,   
Betway Team   
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sandile T's update09 Mar 2026, 15:26
Reviewer Update
Thank i got the from Betway the lady i spoken with was very proffesional and friendly .She said she will get back to me 2moro at anytime fir feedback from their Finance Thank you 🙏🙏
Betway - South Africa
Betway - South Africa's reply09 Mar 2026, 17:12
Official
Hi Sandile, 

Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly.   One of our consultants will contact you tomorrow between 09h00 and 17h00 to assist you further.   If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage.   Regards, Betway Team