EL
Estelle L
1 reviews | Active since Aug 2020
05 Mar 2021, 08:17
Withdrawal
I have requested to withdraw on Monday 22 February 2021 and I have sent my bankstatement. On Wednesday I was informed that I needed to provide my ID as well and I sent all the documents again. After numerous inquiries and standardized answers I still have not received my money.
Helpful (0)
Replies (4)0
Replies (4)
Betway - South Africa's replyOfficial
05 Mar 2021, 13:23Hi Estelle,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued betters the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply05 Mar 2021, 13:23
Official
Hi Estelle,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued betters the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
EL
Estelle L's updateReviewer Update
05 Mar 2021, 13:55Thank you to the Betway agent who contacted me telephonically. It serves me pleasure to know that my issue has received the necessary attention. I am also excited to have heard about measures that will be implemented in future. I am waiting for my payment. Thank you once again.
EL
Estelle L's update05 Mar 2021, 13:55
Reviewer Update
Thank you to the Betway agent who contacted me telephonically. It serves me pleasure to know that my issue has received the necessary attention. I am also excited to have heard about measures that will be implemented in future. I am waiting for my payment. Thank you once again.
EL
Estelle L's updateReviewer Update
05 Mar 2021, 15:23Many thanks I have received payment and my faith in Betway has been restored.
EL
Estelle L's update05 Mar 2021, 15:23
Reviewer Update
Many thanks I have received payment and my faith in Betway has been restored.
Betway - South Africa's replyOfficial
10 Feb 2022, 14:44Hi Estelle,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply10 Feb 2022, 14:44
Official
Hi Estelle,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team