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there maziya.thokozani

1 reviews | Active since Jun 2024

07 Jun 2024, 13:06

Withdrawal

I've been chatting with the agents about my withdrawal but I've told I must reset my password i don't know how many times now but still I haven't received it about two days now

0
Replies (2)
Betway - South Africa
Betway - South Africa's reply07 Jun 2024, 14:09
Official
Hi there, 
 
Thank you for your review and for your patience in awaiting a follow-up from us. 
  
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. 
 
Regards, 
Betway Team 
Betway - South Africa
Betway - South Africa's reply07 Jun 2024, 14:17
Official
Hi  Thokozani, 
 
Thank you for your review and for your patience in awaiting a follow-up from us.

May we ask that you kindly confirm if you have reset the password on your Betway account. 

Once we have this confirmation we can request the payments team to proceed with the withdrawal request you have currently. 

Regards, 
Betway Team