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Natalie S
1 reviews | Active since Mar 2023
03 Dec 2025, 13:36
Withdrawal
It’s been two weeks since I tried to withdraw money. I have tried their online help where you wait for hours to be connected to an agent. When I contacted the call centre, I was informed that my account is under standard review, and they are unable to provide a turnaround time. Till now I'm waiting
Helpful (0)
Replies (2)0
Replies (2)
Betway - South Africa's replyOfficial
03 Dec 2025, 14:38 Hi Natalie, Thank you for your review. We appreciate the time you took to raise this matter. May we kindly ask that you allow us time to investigate this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
Betway - South Africa's reply03 Dec 2025, 14:38
Official
Hi Natalie, Thank you for your review. We appreciate the time you took to raise this matter. May we kindly ask that you allow us time to investigate this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
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Natalie S's updateReviewer Update
03 Dec 2025, 16:16I hope this will be resolved as soon as possible
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Natalie S's update03 Dec 2025, 16:16
Reviewer Update
I hope this will be resolved as soon as possible