TH
Tiisetso H
1 reviews | Active since Aug 2023
17 Aug 2023, 11:37
WITHDRAWAL DELAY
I made withdrawals with Betway_SA, was supposed to pay in 24 hours but its been 4 days now with my withdrawals awaiting approval, i made follow ups but no one is willing to assist..Quick on deposits but slow on withdrawals.
Helpful (0)
Replies (4)0
Replies (4)
Betway - South Africa's replyOfficial
17 Aug 2023, 14:17Hi Tiisetso,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's reply17 Aug 2023, 14:17
Official
Hi Tiisetso,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's replyOfficial
18 Aug 2023, 07:32Hi Tiisetso,
The received documents were vetted and approved yesterday.
We do notice that your Standard Bank Instant Money withdrawal was processed accordingly thereafter.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
The received documents were vetted and approved yesterday.
We do notice that your Standard Bank Instant Money withdrawal was processed accordingly thereafter.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply18 Aug 2023, 07:32
Official
Hi Tiisetso,
The received documents were vetted and approved yesterday.
We do notice that your Standard Bank Instant Money withdrawal was processed accordingly thereafter.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
The received documents were vetted and approved yesterday.
We do notice that your Standard Bank Instant Money withdrawal was processed accordingly thereafter.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
TH
Tiisetso H's updateReviewer Update
18 Aug 2023, 20:44Why are you guys not loading my winnings but you are taking from my account? Sort it out..even my transaction history is not adding up but i’m cashing out but not reflecting on my account..what’s wrong with you betway?
TH
Tiisetso H's update18 Aug 2023, 20:44
Reviewer Update
Why are you guys not loading my winnings but you are taking from my account? Sort it out..even my transaction history is not adding up but i’m cashing out but not reflecting on my account..what’s wrong with you betway?
Betway - South Africa's replyOfficial
19 Aug 2023, 12:36Hi Tiisetso, Thank you for your review and for your patience in awaiting a follow-up from us. This reply serves as a confirmation of the receipt of your review, to which our team will thoroughly investigate and follow up with information so as to resolve this matter with you. Feedback will be offered within the next business, as our team may need to liaise with relevant internal department/s. Your understanding and patience are very much valued and appreciated. Regards, Betway Team
Betway - South Africa's reply19 Aug 2023, 12:36
Official
Hi Tiisetso, Thank you for your review and for your patience in awaiting a follow-up from us. This reply serves as a confirmation of the receipt of your review, to which our team will thoroughly investigate and follow up with information so as to resolve this matter with you. Feedback will be offered within the next business, as our team may need to liaise with relevant internal department/s. Your understanding and patience are very much valued and appreciated. Regards, Betway Team