A9
Ash 95
1 reviews | Active since Dec 2011
06 Nov 2019, 21:20
Withdrawal
Probably the worst customer experience. I have sent numerous emails, tried to call as well as contact via social media and still no help. All I am trying to do is make a withdrawal.
Helpful (0)
Replies (3)0
Replies (3)
Betway - South Africa's replyOfficial
07 Nov 2019, 06:44Hi Ashveer,
Thank you for your review.
A reply has been sent from our support desk to your inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved.
Regards,Betway Team
Thank you for your review.
A reply has been sent from our support desk to your inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved.
Regards,Betway Team
Betway - South Africa's reply07 Nov 2019, 06:44
Official
Hi Ashveer,
Thank you for your review.
A reply has been sent from our support desk to your inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved.
Regards,Betway Team
Thank you for your review.
A reply has been sent from our support desk to your inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved.
Regards,Betway Team
A9
Ash 95's updateReviewer Update
08 Nov 2019, 07:28Ben contacted me the same day and my issue was resolved almost immediately. He has restored my confidence in the company!
A9
Ash 95's update08 Nov 2019, 07:28
Reviewer Update
Ben contacted me the same day and my issue was resolved almost immediately. He has restored my confidence in the company!
Betway - South Africa's replyOfficial
16 Nov 2021, 11:39Hi Ash, Thank you for your positive review of Betway and our services. We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team
Betway - South Africa's reply16 Nov 2021, 11:39
Official
Hi Ash, Thank you for your positive review of Betway and our services. We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team